The amount of time and effort I spend on being efficient is… highly inefficient.
Ill spend more timethinkingabout how to efficiently plan meetings than the time Im actuallyinthem.
I really need to learn to though, because of one simple truth…
People dont trust perfection.
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This machine is used to calculate change, and it does so with inhuman speed and accuracy.
The only problem was that it happened so fast that people didnt trust it.
Most people actually demanded a recount when using it for the first time.
So what did the company do to optimize the machine?
It made it slower.
In its perfect first iteration, it was quiet, fast, and efficient.
But to make it acceptable to users, they made it loud, slow, and inefficient.
And thats how we like it.
Dont believe me yet?
Well, heres another example.
I saw a story on a workshop back in 2004 about the redesign of Blogger.
Users were more satisfied with the new, slower experience.
Basically, we cant accept anything thats perfect; because nothing ever is.
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