Is your smartphone not connecting to your in-car entertainment?

And is it driving you mad?!

Well, youre not alone.

Drivers are angry their phone and in-car entertainment won’t connect

TheJ.D Power Initial Quality Studysurveys new model car owners.

This year it found the top complaint to be Android Auto/Apple CarPlay connectivity.

According to Dave Sargent, vice president of automotive quality at J.D.

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Power:

This year there are many examples of smartphone technology not working as intended in new vehicles.

It’s free, every week, in your inbox.

Problems with voice recognition and dashboard screens rank second and third respectively.

digital entertainment

Before this year, voice recognition systems had been the no.1 complaint since 2012.

So, people have moved from shouting at their cars to shouting at their phones.

Not really an improvement.

Why does this matter?

In-car communication is the future of mobility

The car experience promised by futurists is getting closer.

Much of this revolves around in-car communication, which is the key to unlocking the true in-car economy.

In-car communication blurs the real and digital worlds.

A car is no longer a buffer from the outside world.

Instead, we experience always on communication, in constant conversation with our other connected devices.

Failure to connect jolts us out of this experience.

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Story byCate Lawrence

Cate Lawrence is an Australian tech journo living in Berlin.

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