Its how you respond during a crisis that matters.
So what can you do to make it see to it things go as smoothly as possible?
It’s free, every week, in your inbox.
Joel Mathew,Fortress Consulting
2.
Having one leader in charge of theoutagespeeds up the process and makes communication faster and easier.
Jared Atchison,WPForms
3.
Therefore, if yoursystemcrashes, the data will still be accessible.
Matthew Podolsky,Florida Law Advisers, P.A.
Thomas Griffin,OptinMonster
5.
Notify ClientsIf asystemoutagedirectly affects any clients, its important to let them know as soon as possible.
Stephanie Wells,Formidable Forms
6.
Its still important to make this your No.
1 priority when you experience anoutageso you’ve got the option to solve it right away.
double-check you have a solid knowledge base and diagnostic manual on hand to assess the issue.
Chris Christoff,MonsterInsights
7.
Dont make a plan and then put it on a shelf: It will be outdated!
Have solutions planned for losses like electricity, phones/internet, physical building, key people and access to computers.
Jeremy Brandt,WeBuyHouses.com
8.
Document EverythingWhen asystemoutageoccurs, its important that you document everything.
Document everything you did before the incident, what happened during and after, etc.
onto a piece of paper or into a computer file so that you have a record of everything.
John Turner,SeedProd LLC
9.
This way it doesnt matter when theoutageactually occurs because the continuity software will reach them right away.
Nicole Munoz,Nicole Munoz Consulting, Inc.
10.
Get All Hands On DeckDuring anoutage, everyone capable should stop what they are doing and focus on recovery.
Youre going to want to have a well-trained, knowledgeable team that can handle these types of situations.
Syed Balkhi,WPBeginner
11.
Prioritize Recovery TasksDuring asystemoutage, itll get hectic, stressful, and confusing.
Stakeholders will be phoning in asking why thesystemis down, even while youre still troubleshooting.
Its important to prioritize your tasks to bring thesystemback up.
Frederik Bussler,bitgrit Inc.
12.
The sooner you respond, the better people will feel about the resolution.
Jared Weitz,United Capital Source Inc.
13.
Identify The SeverityIdentify the level of severity so you know how many staffers to assign to fixing theoutage.
Then, focus on data recovery asquicklyas possible so as little of it as possible is actually lost.
Andrew Schrage,Money Crashers Personal Finance
14.
It is Murphys law.
The important thing is to plan for it and accept it.
Contact your server administrator and your development team and convey the urgency.
Most hosting companies keep backups for at least one day, so you have recourse.
The important thing is not to freak out and make things worse.
Learn more at yec.co.
