3 mindset shifts your bank needs for a successful digital transformation
It must become the core business. Weve seen this scenario play out dozens of times over the years. It’s free, every week, in your inbox. Digital transformation cannot be solved by simply throwing more money or people at the problem. As a result, people in all age groups prefer digital banking over in-person. Furthermore, 32% of customers are morelikely to change banks if they encounter technical issueswhen banking online. Regardless of the catalyst, 75% of consumers nowexpect companies to use new technologiesto create better experiences....