‘I don’t know’ is the best phrase for your career
I used to do sales, and I found three words very helpful: I dont know. But thats why saying I dont know is so powerful. Admitting you dont know something is the most human thing it’s possible for you to do. I dont know, Id tell people. Lets see if we can figure it out together. 40% off TNW Conference! If I wasnt sure what a setting did, Id experiment as the customer watched....