How to scale your startup without a sales team

Lets get one thing out of the way early: Imnotanti-sales. Id just say Im more pro-customer and product. Theyve been a delight to work with, and we continue to have a great relationship today. These strategies backfire in the long run and cause high churn rates due to poor experience. 40% off TNW Conference! Instead of a traditional sales model, we substituted quota-carrying employees for customer-focused success teams. This approach has resulted in happy recurring customers time after time....

June 16, 2021 · 2 min · 329 words · Kyle Buchanan

Ikea’s picture frame speakers are awesome aside from the shitty art

I have a dilemma. I both love and hate Ikeas latest audio gadget, its picture frame speakers. Over the past few years, Ikea has been working with Sonos to producea range of Symfonisk speakers. The philosophy behind these have been bringing audio into everyday items. And, when I first heard aboutthe just-announced picture frame speakers, I gushed with excitement. The idea of populating my house with them made me tingle....

June 16, 2021 · 2 min · 344 words · Elizabeth Lynch

Just when you thought Clubhouse clones were over, Spotify launches Greenroom

Spotify is officially marking its entry into the live audio arena with an app called Greenroom. However, its not entirely a new app. The streaming service has redesigned the Locker Room app which itacquired back in March with new bells and whistles. Still feels like another Clubhouse-like app, doesnt it? Youll be able to login to this app with your Spotify ID to listen to and host different rooms. Theres also the ability to schedule rooms and get reminders for them....

June 16, 2021 · 1 min · 194 words · Randy Rogers

Mars, schmars — let’s explore these other planets instead

Why are planetary scientists so obsessed with Mars? It’s free, every week, in your inbox. There are currently 26 active spacecraft dotted around our solar system. Only half of them are visiting Mars. And it also includes some less famous, but no less weird and wonderful, spacecraft. Take theJuno spacecraftin orbit around Jupiter, for example. Launched in 2011, it arrived in orbit around Jupiter almost five years later. Juno has already surpassed its planned seven-year mission duration and has been extended to at least 2025....

June 16, 2021 · 1 min · 206 words · Amanda Mercer

Twitter could lose its safe harbor in India — but it’s complicated

But its not straightforward. It will need a court order. The Govt can very well claim@twitteris not an intermediary but a court will have to decide that. Plus, only courts could decide if an entity protected under intermediary rules or not. It’s free, every week, in your inbox. The company said that it has opened up job postings for all these roles and will provide details soon. The interim chief compliance officer has been retained and details will be shared with Ministry directly soon....

June 16, 2021 · 1 min · 111 words · Sarah Davis

Review: Roguebook is the most polished roguelike deckbuilder I’ve played

Roguebookis a delightful little deckbuilding roguelike from developer Abrakim Entertainment SA, the makers ofFaeria. While the genres become a bit saturated over the last few years,Roguebookhas a lot going for it. It was originally slated for release later this year, but itll be available on 17 July. It’s free, every week, in your inbox. Combat is engaged by approaching an icon where youll be transported to a battle screen. What setsRoguebookapart is its polish....

June 15, 2021 · 3 min · 460 words · Lisa Roberts

This Apple Mac prize bundle is worth over $5,700 — and you can win it for free.

40% off TNW Conference! Since you cant always be locked down to a desk, theres also a 13-inch MacBook Pro laptop. And for even more mobile adventures, there is a tricked-out 12.9-inch iPad Pro too. Prices are subject to change. Story byTNW Deals Hot deals courtesy of The Next Web.Hot deals courtesy of The Next Web.

June 15, 2021 · 1 min · 56 words · Patrick Dominguez

Twitter’s testing a ‘DON’T @ ME BRO’ feature

Currently, you’re able to only mute the conversation. However, Twitter is working on a new feature that lets you unmention yourself from it. Sometimes you want to talk, and sometimes you just … don’t. Check out these early concepts that could help control unwanted attention on Twitter. Feedback, especially at this beginning stage, is invited (and wanted)! It’s free, every week, in your inbox. The company said youll be able to pause mentions for one day, three days, or seven days....

June 15, 2021 · 1 min · 187 words · Katrina Cabrera

US lawmakers are targeting big tech in a big way, and it’s going to affect us all

The proposals would represent a massive change to US antitrust laws. 40% off TNW Conference! Who is targeted as big tech and why? This culminated in a450-page reportpublished by the majority Democrats in October last year. Google, for instance, has been accused of advantaging its services such as Google Shopping in search results. Third, the proposals target killer acquisitions made by big tech companies. These refer to cases where Amazon, Facebook, Apple, and Google buy up smaller competitors....

June 15, 2021 · 2 min · 273 words · Robert Foster

We’ve got a plastic problem — and spider silk may be the solution

Plastics are very useful materials. Theyve contributed significant benefits to modern society. But the unprecedented amount of plastics produced over the past few decades has caused serious environmental pollution. Packaging alone was responsible for46% out of 340 million tonnesof plastic waste generated globally in 2018. The demand for food will double by 2050. It’s free, every week, in your inbox. Nowresearchersat the University of Cambridge have found a way to make plastic from abundant and sustainable plant proteins....

June 15, 2021 · 2 min · 218 words · Dr. Peter Conrad

Why ‘never speak for free at events’ is bullshit

Every now and then, a recurring tweet shows up in my timeline. I dont agree at all. But first, why is my perspective worth sharing? Does that sound like a contradiction? Let me explain why it isnt. It’s free, every week, in your inbox. Lets begin answering a fundamental question: how much does hiring a speaker actually cost? Frustratingly, theres no single answer except: it depends. The fee I charge for my speaking gigs is plus or minus 100 thousand euros....

June 15, 2021 · 3 min · 458 words · Roberto Watson

3 exciting ways to cut shipping’s ridiculously big carbon footprint

Shippings climate problem Shipping is thecheapest way to move raw materials and bulk goods. That has given it both an enormous economic impact and a large carbon footprint. It’s free, every week, in your inbox. Technological innovation, in addition to policies, will be crucial for achieving low-carbon or zero-emission shipping. Each has its pros and cons. It also allows ships toconnect to electric power while in port, reducing their emissions from idling....

June 14, 2021 · 2 min · 298 words · Christina Lee

Artificial intelligence and the McData-fueled future of capitalism

Illinois has some of thestiffest biometric privacy lawsin the US. The lawsuit apparently stems from the companys use of automated drive-thru order takers in the form of chatbots. 40% off TNW Conference! From a purely business-oriented POV, McDonalds might not be in as bad a position as it appears. Whats an eight-figure lawsuit to company worth nearly $200 billion? The perfect storm Autonomous robotics technology is nothing new. Today it powers automotive factories and the garment manufacturing industry....

June 14, 2021 · 2 min · 277 words · Shaun Ruiz