Top Trends that are Shaping the Online Travel Industry
What trends are currently shaping the future of travel? Technology is driving innovative opportunities, but the individual traveller is always at the centre of the equation. Customer JourneyThe experience starts online. From inspiration and information, travellers are headed online to research and compare details. With so much choice, as a travel brand, the customer journey must be customised and easy. Our modern-day tech now creates a seamless travel experience that is controlled mostly by a hand-held rig....